Privacy Policy

1. Introduction

ThaliView Restaurant Management ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management system, website, and related services.

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number
• Restaurant business information
• Payment and billing information
• Account credentials and preferences

2.2 Customer Data

• Customer orders and preferences
• Table booking information
• Payment transaction data
• Customer feedback and reviews

2.3 Technical Information

• IP addresses and device information
• Browser type and version
• Usage data and analytics
• Cookies and tracking technologies

3. How We Use Your Information

• Provide and maintain our restaurant management services
• Process payments and manage subscriptions
• Send important updates and notifications
• Improve our services and develop new features
• Provide customer support
• Comply with legal obligations
• Prevent fraud and ensure security

4. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: Third-party vendors who assist in providing our services
• Payment Processors: To process payments and subscriptions
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers and infrastructure

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Object to processing of your information
• Data portability
• Withdraw consent

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Customer data is typically retained for the duration of your subscription plus additional periods as required by law.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: