Terms of Service

1. Acceptance of Terms

By accessing or using ThaliView Restaurant Management System ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

ThaliView provides a comprehensive restaurant management platform that includes:

• QR code-based ordering system
• 3D table booking and visualization
• Point of Sale (POS) system
• Inventory management
• Analytics and reporting
• Customer management
• Staff management tools

3. User Accounts

3.1 Account Creation

You must create an account to use our Service. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

• Provide accurate and complete information
• Maintain the security of your account
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

4. Subscription and Payment

4.1 Subscription Plans

Our Service is offered through various subscription plans. Pricing and features are detailed on our website.

4.2 Payment Terms

• Subscriptions are billed in advance on a monthly or annual basis
• All fees are non-refundable except as expressly stated in our Refund Policy
• We reserve the right to change pricing with 30 days notice
• Failed payments may result in service suspension

4.3 Free Trial

We may offer free trials for new users. Trial periods and limitations are specified during signup.

5. Acceptable Use

5.1 Permitted Use

You may use our Service only for lawful restaurant management purposes.

5.2 Prohibited Activities

• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Transmitting malicious code or viruses
• Attempting to gain unauthorized access to our systems
• Using the Service for fraudulent activities
• Sharing account credentials with unauthorized parties

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. You retain ownership of your restaurant data, and we will not use it except as necessary to provide the Service.

7. Intellectual Property

7.1 Our Rights

The Service and its original content, features, and functionality are owned by ThaliView and are protected by copyright, trademark, and other laws.

7.2 Your Rights

You retain all rights to your restaurant data and content. By using our Service, you grant us a limited license to use your data solely to provide the Service.

8. Service Availability

• We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Scheduled maintenance will be announced in advance when possible
• We are not liable for service interruptions beyond our control

9. Termination

9.1 Termination by You

You may cancel your subscription at any time through your account settings.

9.2 Termination by Us

We may terminate or suspend your account for violations of these Terms or non-payment.

9.3 Effect of Termination

Upon termination, your access to the Service will cease, and we may delete your data after a reasonable period.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

IN NO EVENT SHALL THALIVIEW BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, ARISING FROM YOUR USE OF THE SERVICE.

12. Indemnification

You agree to indemnify and hold harmless ThaliView from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Greater Noida, Uttar Pradesh.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service.

15. Contact Information

For questions about these Terms, please contact us: